Terms & Conditions
Last Updated: [09/01/2025]
Welcome to UrjaAyurveda.online, operated by Sun Star Pharma, a company registered in Ghaziabad, Uttar Pradesh, India. By accessing or using this website, you agree to abide by the following Terms & Conditions. Please read them carefully before using our website or purchasing products.
1. Introduction
These Terms & Conditions (“Agreement”) govern your use of the UrjaAyurveda.online website and the purchase of any products available through this platform. By using our website, you agree to the terms outlined here. If you do not agree, please refrain from using the website.
2. Company Information
UrjaAyurveda.online is owned and operated by Sun Star Pharma, based in Ghaziabad, Uttar Pradesh.
For any queries, you may contact us at:
- Email: care@urjaayurveda.com
- Phone: [9313532182]
- Address: [516 Rohan Enclave, Ghaziabad, UP]
3. Products
Terms of Sale:
- All products sold on this website are for personal use only. Resale or redistribution is strictly prohibited.
- Prices, descriptions, and availability of products are subject to change without prior notice.
Product Disclaimer:
- The products offered on this site are Ayurvedic and supplement-based. They are not intended to diagnose, treat, cure, or prevent any disease. Please consult a physician before use if you have a medical condition or are pregnant or nursing.
4. Payment & Taxes
- All payments must be made through the secure payment gateway provided on our website.
- Any applicable GST or local taxes will be added at checkout. Customers are responsible for ensuring compliance with local tax laws.
5. Shipping & Delivery
- Orders will be shipped to the address provided at checkout. Ensure that your address is accurate to avoid delivery issues.
- Delivery timelines are estimates and may vary due to unforeseen circumstances.
6. Cancellations, Returns & Refunds
- Cancellations: Orders can be canceled before shipment. Once shipped, cancellations will not be accepted.
- Returns: Returns are accepted only for damaged or defective products. Please contact us within 7 days of receiving the product.
- Refunds: Refunds will be processed after inspection of the returned product and may take 7-10 business days to reflect in your account.
7. Use of the Website
- Users agree not to misuse the website for any illegal or unauthorized activities.
- Unauthorized use of website content, including copying, distribution, or reproduction, is prohibited.
- UrjaAyurveda.online may include links to third-party websites for informational purposes. We are not responsible for the content or practices of these external sites.
8. Intellectual Property
- All content on this website, including text, images, logos, and graphics, is the property of Sun Star Pharma or its licensors. Unauthorized use is strictly prohibited.
9. Limitation of Liability
UrjaAyurveda.online and Sun Star Pharma are not liable for:
- Any delays in delivery due to external factors beyond our control (e.g., natural disasters).
- Health issues arising from misuse of the products.
10. Privacy Policy
Your personal information is governed by our Privacy Policy. By using this website, you consent to the terms of our privacy practices.
11. Governing Law & Jurisdiction
This Agreement is governed by the laws of India. Any disputes will be resolved in the courts of Ghaziabad, Uttar Pradesh.
12. Modifications to Terms
Sun Star Pharma reserves the right to modify these terms at any time. Updates will be posted on this page, and continued use of the website will constitute acceptance of the revised terms.