Shipping Policy

Shipping Policy

Last Updated: [09/01/2025]

At UrjaAyurveda.online, we are committed to delivering your products in a timely and secure manner. Please read the following Shipping Policy to understand how we handle your orders.

1. Order Processing

  • Orders are processed within 1-3 business days, excluding weekends and public holidays.
  • Once your order is placed, you will receive an email confirmation with your order details and estimated delivery time.

2. Shipping Methods

  • We use trusted courier services to ship all orders. Delivery methods and costs depend on the shipping address and weight of the package.
  • Available shipping methods will be displayed at checkout.

3. Shipping Costs

  • Shipping charges are calculated based on the delivery location and the size/weight of the order.
  • You will be able to view the shipping charges before completing your purchase at checkout.

4. Delivery Timelines

  • Domestic Shipping: Delivery typically takes 5-7 business days, depending on the location.
  • International Shipping: Delivery times may vary, and customers are advised to check with the shipping carrier for more accurate timelines.

Note: Delivery times are estimates and may be affected by factors such as weather conditions, customs procedures, and other external factors.

5. Address Accuracy

  • Please ensure that you provide accurate and complete shipping details at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

6. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email or SMS. You can use this number to track your package through the courier’s website.

7. Delayed or Missing Orders

  • If your order is delayed, please check the tracking details for updates. If you have not received your order within the estimated delivery time, please contact us at care@urjaayurveda.com, and we will assist you in locating your package.

8. Customs and Import Duties (for International Orders)

  • International customers may be subject to customs duties, taxes, or import charges, which are the responsibility of the customer. These charges are assessed by the destination country and may vary.

9. Damaged or Defective Items

  • If your order arrives damaged or defective, please contact us within 7 days of receiving the product. We will assist you with a return or exchange.

10. Cancellations and Modifications

  • You can cancel your order before it has been shipped. Once your order is processed and shipped, it cannot be canceled or modified.

11. Contact Us

If you have any questions or concerns regarding shipping, please don’t hesitate to contact us at:

Thank you for shopping with UrjaAyurveda.online! We strive to make your experience as smooth and enjoyable as possible. 😊

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